Frequently Asked Questions

How does pricing work?

What types of vehicles are covered?

How much is the deductible?

What is a full breakdown of the coverage I will receive with LULA?

How do I pay for LULA?

What happens if I forget to book a policy or my payment doesn't go through and I get in an accident?

Do we file BOC for the customer?

Is there a cancellation fee?

What is included for drivers?

What types of vehicles are NOT covered yet?

Am I coververed when I take my vehicle to the mechanic or shop?

How much is the deposit or down payment with LULA?

Is my rate locked in?

Can I pre-schedule policies if I know that I consistently work the same days every week?

What is an insurance episode for LULA?

How old can my truck be?

How do I cancel my previous policy?